Amazon hiring Program Manager I, Amazon Global Logistics (AGL) Cross Border Exports, Network Operations in Nashville, Tennessee, United States | LinkedIn (2024)

DescriptionAmazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.

We are seeking a Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.

Key job responsibilities

• Manage and oversee various cross-functional programs, ensuring successful delivery.
• Develop and refine program strategies, effectively leading and motivating teams.
• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
• Foster collaboration with internal and external partners to optimize resource allocation and project success.
• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
• Identify and mitigate risks, preventing them from escalating into major issues.
• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
• Manage and communicate project budgets effectively.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

About The TeamAmazon is seeking a qualified Program Manager candidate to join Amazon Global Logistics (AGL). Amazon.com reaches customers around the globe on all seven continents and is in need of an individual who wants to help ensure a fast, cost-effective solution to delivering packages to every far reach of the world. Do you obsess over how to improve processes to deliver a superior customer experience? Do the words "that can't be done" drive you to find a solution for how it "can be done"? Do you desire a career that will focus on how to globalize the B2C delivery service and set the new standard for the balance of the industry to envy? Do you thrive off of detailed data analysis to develop optimized processes and drive continuous improvement of those processes? If these characteristics describe you, then come join the AGL Cross Border Exports team and help make the world smaller... one package at a time.

The Amazon Global Logistics (AGL) Cross Border Exports team is looking for a Network Program Manager. This highly visible role will centrally help develop a best-in-class transportation network for the North American marketplace to deliver a high-quality customer experience, while minimizing cost and improving fulfillment speed for exports.

The role will involve understanding the physical and virtual transportation processes, from our Fulfillment centers (FCs), Sort Centers (SCs), and Last-mile carriers. As part of the Export Network Operations team, you will combine business process knowledge, data analysis, and senior stakeholder management to identify and drive programs within our transportation network.

You will work in a fast-paced, deadline-driven environment that requires attention to detail and being comfortable working cross-functionally across various teams and stakeholders.

Some travel, up to 15%, will be required for this role.

We are open to hiring candidates to work out of one of the following locations:

Nashville, TN, USA

Basic Qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 2+ years of program or project management experience
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Knowledge of SQL
• 2+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience in supply chain, transportation, or logistic network management solutions
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 2+ years of driving end to end delivery, and communicating results to senior leadership experience
• 2+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Experience of Six Sigma/Lean analytical techniques
• If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Company - Amazon.com Services LLC - A57

Job ID: A2639956